Privacy policies

We take the respect of privacy and the protection of our users' personal data very seriously. Next we explain the treatment that we made of these data.

WHO IS RESPONSIBLE FOR THE TREATMENT OF DATA?

• Telephone number: 91 434 0832
• Email for privacy: lopd@dominicanatours.com
• Website: dominicanatours.eu

Grupo VDT - Viajes Dominicana Tours. C.I.C.M.A. n° 960   CIF: B-82748864
C/ Marie Curie 5 Edificio Alpha 3ª planta, Rivas VaciaMadrid 28521 Madrid

Applicable regulations

Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation 2016/679 of the European Parliament and the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and repealing Directive 95/46 / EC (General Data Protection Regulation), and in what does not contradict the aforementioned Regulation, by the provisions of Organic Law 15 / 1999, of December 13, Protection of Personal Data and its development regulations.

By providing us with your data, you declare that you have read and understood this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms expressed herein.

The Company may modify this privacy policy to adapt it to the new legislative, jurisprudential or interpretation of the Spanish Agency for Data Protection. These privacy conditions may be complemented by the Legal Notice, Cookies Policy and the General Conditions that, where appropriate, are collected for certain products or services, if such access involves any specialty in terms of protection of personal data.

Purpose of the processing of personal data

The treatment we perform of your personal data responds to the following purposes:

• Provide information related to our services. This information will include offers, discounts, commercial information or other issues that we consider to be of interest, and you may receive it through several means, especially telephone and email.
• In your case, start the process of reservation of our services (this process implies the subsequent consent for the purpose in the corresponding treatment)
• Send you our newsletters with publications on our website and news about our entity and its services.

How long will we keep your data?

We will keep your personal data from the moment you give your consent until you revoke it or request the limitation of the treatment. In such cases, we will keep your data blocked during the legally required deadlines.

Legitimation and data collected

The legitimacy for the processing of your data is the consent of the interested party at the time of providing us with the information.

Consent to process your data

When filling out the forms, check the box "I accept the Privacy Policy" and click to send the data, or when sending emails to the Company through the accounts enabled for this purpose, the User declares to have read and expressly accepted this privacy policy, and gives your unequivocal and express consent to the processing of your personal data in accordance with the purposes stated.

According to the purposes indicated in section 2, the categories of data that will be subject to treatment are the following:

• Identifying information: name and surname, email, telephone number and address. Payment data if the User starts the process of contracting some of our services.
• Web traffic data and geographic location to offer you more personalized information according to your preferences and location.

Mandatory data, what happens if I do not provide it?

The mandatory data will be distinguished in the information collection forms. If you decide not to provide us with any of those data considered mandatory, we can not comply with the intended purpose and no data processing or provision of the corresponding service will be performed. In case of elaboration of a "commercial profile" based on the information provided, automated decisions will not be made with legal effects for the User.

You guarantee that the Personal Data that you provide us are true and correct, and will be responsible for communicating any changes in them. In the event that the data provided belonged to a third party, the User guarantees that he has informed said third party of the aspects contained in this document and obtained his authorization to provide his data.

Security measures

Within our commitment to guarantee the security and confidentiality of your personal data, we inform you that the necessary technical and organizational measures have been adopted to guarantee the security of personal data and to prevent their alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed. Notwithstanding the foregoing, the User must be aware that security measures on the Internet are not impregnable.

You can obtain more information about the security measures we apply by contacting our Data Protection Coordinator in the channels indicated at the beginning of this Privacy Policy in the identification section of the Data Controller.

Data transfer

The user knows and accepts that their personal data may be provided to third parties when necessary to comply with the purposes of treatment and companies of our business group for internal administrative purposes, respecting in all cases the security measures required by current legislation in subject of protection of personal data as well as the general policies of quality and privacy of the Company.

A excepción de las previsiones contenidas en el párrafo anterior, la Empresa no realizará comunicaciones de los datos del Usuario a terceros más allá de las exigidas en la normativa vigente en materia de protección de datos, y sus disposiciones de desarrollo, que las realizadas a las autoridades competentes cuando le fuera requerida.

Rights of the User

The User has the following rights regarding the processing of their personal data:

• Right to request access to your personal data.
• Right to request rectification if they are inaccurate, or to request their deletion (for example, if it considers that they are no longer necessary for the purposes that were collected).
• Right to request the limitation of your treatment, provided that any of the conditions stipulated in the regulations is met, in which case we will only keep them for the exercise or defense of claims.
• Right to object to the treatment, in which case we will stop treating your data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
• Right to data portability.
• Right to file a claim with the Spanish Data Protection Agency (competent data protection control authority), especially when it has not obtained satisfaction in the exercise of its rights: Spanish Data Protection Agency.

How to exercise my rights?

You can exercise your rights or obtain more information about them by contacting our Data Protection Coordinator in the channels indicated at the beginning of this Privacy Policy in the identification section of the Data Controller.

Likewise, and in accordance with the provisions of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce, in the event that you do not wish to receive electronic commercial communications in the future, you may manifest such desire by sending an email to our Data Protection Coordinator.

Social networks

The profiles in social networks with which the Company has will not suppose a treatment of data beyond the one that the social network allows for corporate profiles. The Company may use these profiles to inform users of each social network subscribed to the profile of the company about its activities, events, seminars, offers, promotions or developments in its products or services, as well as to share information of interest on the usual topics of the company. The Company will not extract any data directly from the social network.